Refund policy

Our Make-It-Right Promise

If your order arrives damaged, defective, or you received the wrong item, please email customercare@canebrew.com with a photo and your order number as soon as possible and we'll make it right with a replacement or refund.

Returns

Because Cane Brew is a food product, we can't accept returns for health and safety reasons.

We think you'll love it, but taste is personal, and we can't guarantee every flavor will be your cup of tea. Refunds aren't available because of flavor preference or personal taste. If something's wrong with your order itself, our Make-It-Right Promise above has you covered.

Refused shipments are not eligible for a refund.