As with most retailers, we enforce a "no return" policy on food items for health and safety reasons, especially for perishable goods, as items leaving our facility cannot be guaranteed safe for resale. Refusal of a shipment on your part does not require a refund from Cane Brew. You may contact us with any question at info@canebrew.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.